RETURN POLICY
Return Policy - the basics
Add Chapter Art – No Return Policy
At Add Chapter Art, each piece is uniquely crafted to reflect your vision, making every order special and personalized. Because of the custom nature of our artwork, all sales are final.
Important Information:
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We do not accept returns, exchanges, or offer refunds for any purchases.
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Custom artwork, commissioned pieces, and personalized orders cannot be canceled or returned once production has started.
Damaged or Defective Items:
If your order arrives damaged or with a defect, please notify us within 7 days of receiving the item. Contact us at info@addchapter.com with your order details and clear photos of the issue. We will work with you to resolve any problems promptly.
Thank you for choosing Add Chapter Art. We’re honored to bring your artistic vision to life!
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
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Session Information: Preferences related to your photography session, such as group size and style choices.
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Website Usage Data: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
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Process bookings and provide photography services.
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Communicate with you regarding your session or related inquiries.
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Deliver digital and physical photo products.
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Improve our website, services, and marketing efforts.
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Send promotional offers or updates, if you have opted in.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except when necessary for:
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Payment processing through secure platforms.
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Delivering physical prints and products via trusted shipping services.
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Compliance with legal requirements or protecting our rights.
4. Protecting Your Information
We implement appropriate technical and organizational measures to secure your personal information. This includes encryption for sensitive data, access controls, and secure storage of files.
5. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt out of receiving promotional emails.
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Request a copy of the information we hold about you.
To exercise these rights, please contact us at 312-242-3019 or via email at [Insert Email Address].
6. Cookies and Tracking
We use cookies to improve your experience on our website. You can disable cookies in your browser settings, but this may affect the functionality of the site.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have questions or concerns about our Privacy Policy, please contact us at:
Add Chapter Design LLC
Phone: 312-242-3019
Email: info@addchapter.com
Address: 6011 N Nina. Chicago, 60631